$24.99 Fiber Internet Eligibility: Limited Time offer good through 6/27. To be eligible, you must be a new Kinetic Broadband Internet customer (i.e., you have not received Kinetic Internet service within the past 30 days). The advertising rate is for 1 year and is based on 100Mbps service (and includes a $5/mo. AutoPay bill credit). After the advertised rate period, the then-current standard rate will apply. Printed bills incur a $2/mo. charge for paper billing (excluding MN, NE, NM, NY, OK, PA, TX, or otherwise prohibited). Promotional credit is applicable at sign-up; AutoPay requires separate enrollment. Register for AutoPay through the Go Kinetic Portal or by calling a service representative at 1-800-347-1991. After enrollment, a $5 AutoPay bill credit may take up to two billing cycles to reflect on the bill. Customers are responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.
DSL Promo Price: Customer will receive the highest bandwidth DSL service that Kinetic can then provide at the address for $44.99/mo. for twelve (12) months with AutoPay; customer will see a line-item charge for DSL at $59.99/mo., a $5.00/mo. AutoPay credit, and a $10.00/mo. Promo Credit on their bill each month. Register for AutoPay through the Go Kinetic Portal or by calling a service representative at 1-800-347-1991. If a customer is not registered for AutoPay, the customer will be charged $49.99/mo. without the AutoPay credit. After the advertised rate period, DSL service will be charged the current DSL rate for continued service, and future rate increases may be applied. The customer may cancel at any time. Home Phone service is not included in the price. Customer is responsible for payment of applicable taxes, fees, and surcharges, as these are not included in promotional or standard rates. Additional restrictions may apply.
Bundle Offer: Subject to Change. Bundle Offer: Subject to Change. Broadband Internet customers (existing or new) receive $20.00/mo. credit on their Kinetic Broadband bill if customers have eligible (existing or new) Wireless Services from AT&T Mobility. Wireless Services Requirements: Must be a new or existing AT&T wireless customer. Customers (having the same billing address) must maintain both services in order to continue to receive broadband credit per month, for up to 24 months. Limit: One bill credit per eligible Kinetic/AT&T Mobility bundle account. Credit will appear on the bill following activation of both Broadband and Wireless Services, or for existing customers, when existing services have been confirmed by Kinetic. New Kinetic Broadband customers must activate Wireless Services from AT&T within 90 days to receive bundle credit as a new customer. Wireless Services are provided independently by AT&T Mobility, and Kinetic makes no warranties or representations regarding Wireless Services. Bundle offer terms and conditions are subject to change and may be modified or terminated at any time without notice.
*Broadband and Wireless services are billed separately. Credit restrictions may apply; acceptance by one company does not guarantee acceptance by the other.
Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions, and Windstream Acceptable Use Policy.
Kinetic Internet: Kinetic cannot guarantee upload or download speeds or uninterrupted, error-free service. Speed availability, capabilities, and provisioning vary depending on several factors: network and terrain conditions; Internet, website, or network congestion; effect of wi-fi use; number of concurrent users; device limitations; and customer location. Speeds of 25 Mbps and above may be provisioned in a range, including a minimum and maximum speed. Kinetic will provision the customer’s location for the fastest speed within the available range, but it may be less than the maximum.
Kinetic Gig Speed Fiber: Kinetic Gig Speed Fiber has up to 1 Gig upload speed, which is more than 25x faster upload speed than the best advertised 1 Gig cable internet speed, which has 30-35 Mbps upload speed as of June 2024.
99.9% Network Reliability: Kinetic Network Reliability based on monthly service availability scores from March 2023 to March 2024 as measured by the Windstream Network Operations Center using the formula Available Customer Hours divided by Total Customer Hours (Available Customer Hours plus Customer Outage Hours). Customer Outage Hours do not include planned maintenance, emergency events (hurricanes, winter storms, mass flooding, etc.)
Equipment: Monthly equipment fees may apply. Kinetic-provided modems are capable of in-home wireless networking but connected devices may experience speeds slower than advertised or referenced in your Internet plan. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee.
Whole Home Wi-Fi Set Up: Whole Home Wi-Fi installation involves Kinetic connect the Kinetic Gateway (modem), Wi-Fi extenders (as needed), & Wi-Fi capable devices to the home's network.
Whole Home Wi-Fi: After the first month, the standard rate for Kinetic Wi-Fi Gateway is $10.99/month. Kinetic Fiber customers may receive up to 3 Kinetic Wi-Fi Extenders for $4.99/month. Kinetic DSL customers may receive up to 3 Kinetic Wi-Fi $10.99/month. Each additional Kinetic Wi-Fi Extender is $10.99/month. Taxes, fees, and surcharges are applicable. Other restrictions may apply. An Internet Activation fee and a Professional Installation fee may apply. At the time of installation, Kinetic Wi-Fi Gateway will be configured to provide the fastest connection then available; individual device connection speeds will vary due to several factors, including, but notlimited to, some concurrent users and device limitations.
*Reward Card Offer: Value of Reward Card varies based on broadband speed selected; not all broadband speeds qualify for a Reward Card: $100 for 1 Gig Service, and $200 for 2 Gig and up Service. Open to new Kinetic Broadband Internet customers who haven't had Kinetic Internet in the last 30 days. Promotional price applies for 12 months, it includes a promotional sign-up credit & a $5 monthly AutoPay discount (separate enrollment required). The AutoPay discount may take two billing cycles to appear. Enroll in AutoPay at www.windstream.com/gokinetic or call1-800-347-1991. AutoPay enrollment is required for the $5 discount.
Kinetic Reward Prepaid Mastercard: After eligibility has been confirmed by Kinetic, which is determined in Kinetic's sole discretion, customers will receive a redemption email and can choose immediate electronic delivery or a physical card by mail. If physical card delivery is selected, a $3 shipping and handling fee will be deducted from the amount of the card, and the card will ship within 5-7 business days. There is a maximum of one prepaid card per household. Use your card anywhere Mastercard is accepted in the U.S. This card is issued by The Bancorp Bank, N.A., according to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Bancorp Bank, N.A.; Member FDIC. This is not a gift card. This card is issued for loyalty, award or promotional purposes.
Installation/Activation: An Internet Activation fee may apply. Professional Installation may be covered under this fee.